Frequently Asked Questions

Workdate is a networking platform that strategically connects employees with each other – across departments, locations, and hierarchies. The platform automatically handles matching, scheduling coordination, and evaluation. This creates connections that would otherwise never happen.

Workdate offers 8 modules: Connect (breaking down silos), Onboarding (integration from day 1), Learning (knowledge transfer), Leadership (connecting managers), Generations (bridging generations), Communities (activating networks), Transformation (anchoring change socially), and International (global networking). Each module can be used individually or in combination.

The applications are diverse: Coffee & Lunch Roulette, Onboarding Networking, Peer Learning, Meet the Manager, Generation Coffee, Women's Networks & ERGs, Event Speed Dating, Management Circle, Cultural Change, Location Networking, Health & Wellbeing, and Post-Merger Integration.

Workdate handles all matching automatically. You define the target audience and matching logic (cross-team, cross-location, topic-based, skill-based, random, or targeted). Workdate matches participants and coordinates scheduling.

Yes, matching can be configured flexibly. You decide whether to match across departments, locations, hierarchies, by topic, or by skill. Settings can be adjusted at any time.

Yes. Workdate is individually tailored to your use case and company – including your corporate identity, custom URL, and freely adjustable texts, images, and content.

Yes, Workdate supports multiple languages and is ideal for international companies. The International module was specifically developed for cross-border networking – including language tandems.

Yes, Workdate is designed for multi-location deployment. Whether nationally or internationally – employees are networked across country borders and time zones. Over 30 countries are already covered by our customers.

Yes. Every customer starts with a free, two-month pilot phase – with full functionality and no limits on participant numbers. This lets you test interest in your workforce, gather feedback, and create a solid foundation for decision-making.

Yes, the pilot phase is completely free and non-binding. If Workdate convinces you, it seamlessly transitions to regular operation. If not, the trial phase ends without any obligation.

Typically, you'll be live within 2–4 weeks after contract signing – including custom configuration, integration, and kick-off support.

Workdate handles the complete setup: custom configuration of your system, integration with your existing tool landscape, kick-off event, and provision of best practices and marketing materials for internal communications.

Of course! After your inquiry, a personal contact will reach out within 24 hours with a cost estimate and offer a 30-minute live demo where we discuss your specific use case.

Workdate is billed based on active users – you only pay for employees who actually participate and actively use the service. No inflated packages, no unnecessary features, no paying for inactive accounts.

No. There are no setup fees and no hidden costs.

The minimum term after the free trial phase is 3 months.

Workdate is suitable for companies of any size – from 50 to over 10,000 employees. Over 500 companies and 250,000 users already rely on Workdate.

Workdate integrates seamlessly with Office 365, Microsoft Teams, Google Workspace, WebEx, Zoom, and over 10 other tools. User authentication is via SSO (SAML 2.0), and automated user management is supported via SCIM.

Workdate is a web-based solution and requires no complex IT integration. Connection to existing systems (e.g., Microsoft Teams, SSO) is done via standardized interfaces and is supported by our team.

No. Workdate is completely web-based and works in the browser – no installation needed. Meetings can take place directly through integrated tools like Microsoft Teams, WebEx, or Zoom.

Yes, Workdate is responsive and can easily be used via mobile browser on smartphones.

Very little. Workdate operates automatically and is easily scalable. Matching, scheduling coordination, and evaluation run without additional organizational effort for HR teams.

Yes. Workdate is fully GDPR-compliant. We act as a data processor in accordance with Art. 28 GDPR and do not process special categories of personal data (Art. 9 GDPR). All processing follows the principles of data minimization, purpose limitation, and storage limitation.

All data is hosted exclusively with Hetzner on servers in Germany. Hetzner is one of Europe's leading hosting providers with ISO 27001-certified data centers. Data processing occurs exclusively within the EU.

Yes. Workdate operates a structured information security management system (ISMS) based on ISO/IEC 27001. It includes systematic risk management, defined governance structures, regular internal audits, and management reviews.

All data transfers use TLS 1.2 or higher. Stored data is encrypted with AES-256. Backups are also encrypted and regular key rotation takes place.

Workdate operates a logically separated multi-tenant architecture with isolated database structures per customer, customer-specific access controls, and separate backups. Data mixing between customers is technically excluded.

Yes, of course. A data processing agreement is signed with every customer in accordance with Art. 28 GDPR. All sub-processors are also contractually obligated and subject to security due diligence.

Yes. We provide our documented TOMs in accordance with Art. 32 GDPR upon request. These include access control (RBAC, MFA), encryption, network security, patch management, logging and monitoring, and incident response processes.

Workdate has a business continuity and disaster recovery plan with daily encrypted backups, geographically separated data centers, defined recovery targets (RTO/RPO), and regular recovery tests.

Yes. We have extensive experience working with works councils, data protection officers, and IT security departments and actively support you in internal coordination.

Yes. Every customer receives a comprehensive care package: Your system is individually tailored to your use case – including corporate identity, custom URL, and your own content. When integrating with your existing tool landscape (Microsoft Teams, SSO, etc.), we support the responsible people on your side. A personal Customer Success Manager accompanies you from setup through go-live into ongoing operations. At the start, you receive best practices, marketing materials for internal communications, and support for your kick-off event. We also assist with coordination with your works council, data protection, and IT security.

Yes. We provide best practices, marketing materials, and templates for internal communications and support you with kick-off events and referral programs.

Yes. Workdate offers a comprehensive reporting dashboard with real-time statistics: participation rates, reach, networking degree, feedback, and automatic KPI calculation. This allows you to demonstrate ROI at any time.

Yes, you can set up multiple admin accounts to use the dashboard and reports as a team.